Privacy Policy

Effective Date: September, 2025

At Almithaaliyah Limited, your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website, products, and services.

By using our website, you agree to the practices described in this policy.

1. Who We Are

Almithaaliyah Limited is a UK-registered company specialising in modest fashion clothing and accessories. We are committed to handling your data responsibly and in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Information We Collect

We may collect the following information when you interact with us:

  • Personal details: Name, billing/shipping address, email address, phone number.
  • Payment information: Payments in GBP and USD are processed securely by Stripe, and payments in NGN (Naira) are processed securely by Flutterwave. Almithaaliyah does not store or have access to your card details.
  • Order details: Products purchased, order history, and preferences.
  • Technical data: IP address, browser type, device type, and cookies to help improve your shopping experience.

3. How We Use Your Information

We use your information to:

  • Process and deliver your orders.
  • Provide customer support and respond to enquiries.
  • Handle secure payments through Stripe and Flutterwave.
  • Improve our website, products, and services.
  • With your consent, send you marketing communications (e.g., newsletters, promotions).

4. Sharing Your Information

We only share your information with trusted partners where necessary to complete your order:

  • Payment providers: Stripe (for GBP & USD) and Flutterwave (for NGN).
  • Delivery partners: e.g., Royal Mail, DHL, and other couriers.
  • Marketing tools: (if you subscribe to our mailing list).

We do not sell or rent your personal data to third parties.

5. International Data Transfers

Your personal data may be transferred outside the UK (for example, by Stripe or Flutterwave). When this happens, we ensure appropriate safeguards are in place to protect your data in line with UK GDPR standards.

6. Cookies

Our website uses cookies and similar technologies to give you the best shopping experience.

What are cookies?
Cookies are small files placed on your device when you browse our site. They help us remember your preferences, improve site performance, and show relevant content.

Types of cookies we use:

  • Essential cookies – required for the website to function (e.g., keeping your shopping cart active).
  • Performance cookies – help us understand how visitors use the site (e.g., Google Analytics).
  • Functional cookies – remember your preferences, such as language or location settings.
  • Advertising/Marketing cookies – may be used to show you relevant ads or promotions (only if you consent).

Managing cookies:
When you first visit our website, you will see a cookie banner (powered by CookieYes) where you can accept or reject non-essential cookies.
You can also change your cookie preferences at any time by:

  • Clicking the cookie settings link on our site, or
  • Adjusting your browser settings to block or delete cookies.

Please note that disabling some cookies may affect the functionality of our website.

7. Your Rights

As a customer, you have the right to:

  • Request access to the personal data we hold about you.
  • Correct or update your personal information.
  • Request deletion of your data (where legally permitted).
  • Object to or restrict certain data processing.
  • Opt out of marketing emails at any time by clicking “unsubscribe” or contacting us.

8. Data Retention

We retain your personal data only as long as necessary to:

  • Fulfil your order,
  • Comply with legal and tax obligations,
  • Resolve disputes, and
  • Enforce agreements.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.”

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

info@almithaaliyah.com
246 Stanton Street, Newcastle Upon Tyne, United Kingdom, NE4 5LJ