We want you to feel confident in every purchase. If for any reason you are not completely satisfied with your order, you may be eligible to return or exchange it under the conditions below.

Eligibility for Returns

• Items must be returned within 14 days of delivery.
• Items must be unused, unwashed, and in original condition, with all tags and packaging intact.
• For hygiene reasons, we cannot accept returns on:
  • Undergarments
  • Hijabs & headscarves (if worn)
  • Customized or tailored items

Return Process

1. Contact us first via the WhatsApp button on the product page or through our [Contact Page].
2. Once approved, you’ll receive instructions on where to send your item.
3. Customers cover return shipping costs (unless item is faulty or incorrect).

Exchanges

• You may exchange for a different size or style (subject to availability).

Refunds

• Refunds are processed to your original payment method after inspection.
• Processing time: 5–14 business days.
• Original shipping fees are non-refundable.

Faulty or Incorrect Items

If you receive a faulty or incorrect item, contact us immediately. We will cover return shipping and ensure you receive a replacement or full refund.